Town of Tewksbury
1009 Main Street, Tewksbury, MA 01876
Computer Services
Contact TypeContact Information
Jami Bent, Technology Manager
Town Hall Annex, 11 Town Hall Ave 
Tewksbury ,Ma 01876 
Getting Help Just Got Easier!

We now have a new help desk portal that will allow you to easily submit & check the status of your help requests - right from your desk!

No more trying to track down IT to tell us your specific issue.
How Will the Portal Make My Life Easier?

We recognize that IT issues can slow you down. This new portal will allow us to receive & address your request faster! And, allow you to stay up to speed on the progress we're making on your request.
How Do I Use the Portal ?
     Go to http://helpdesk/portal
        Enter your email address and login
        Explain your request and click submit

      Your issue is submitted - and you never even had to pick up the phone or leave your desk!

        You can even check the status of your previous requests.